Nikon CustomerService

Whiterock · Nov 9, 2014

LAST EDITED ON Nov-10-14 AT 04:58AM (MST)[p]

Any experience with Nikon Customer Sevice

Foreman4x4 · Nov 9, 2014

Whiterock · Nov 9, 2014

good or not good ?

Foreman4x4 · Nov 9, 2014

Whiterock · Nov 9, 2014

LAST EDITED ON Nov-10-14 AT 05:00AM (MST)[p]Thanks.
That helped a lot.

Whiterock · Nov 9, 2014

I had a friend send a scope in and it took 7 weeks to get a replacement.

grizzly · Nov 10, 2014

Yes. Twice. Not impressed. Haven't bought Nikon since.

Grizzly

mtmuley · Nov 10, 2014

Bad experience for me also. Won't have a Nikon product again. Ever. mtmuley

Pnuts · Nov 11, 2014

Dealt with a range finder. Bought a Leica Nikon never again.

ForkWest · Nov 12, 2014

I sent in my binos, with both eye cups broken. They came back completely repaired with new eye cups, and cleaned, about 3 weeks later, no questions asked. Good customer serivce for me.

COLOelkman · Nov 16, 2014

I also sent back some Monarch binos as one eye piece was broken. I was a bit skeptical how it would turn out based on what I've read from various sites. Came back with both eye adjustments better than when they were new. Don't recall how long it took as I sent them in last winter, but it seemed reasonable. No charge other than my shipping. So I had excellent service and results. A friend told me that having them serviced is the 1st time they are adjusted by a human which is why they usually come back better than new.

sandhillhunter · Nov 18, 2014

I've had good experiences as well- both times with different Monarch 10x42s. They repaired one pair and replaced and older pair with a brand new one for me because of a cracked objective.