I think it depends on what you call bad. Outfitters operate on their own time and in their own way, and that's ok, but you better be ready for it. I'm a cpa. Do I handle business like an outfitter does? Of course not. So need to know that going in.
I recently had a good outfitter, bad guide - Wyoming. I just made the most of it and voiced my issues with the outfitter after I got home. It didn't ruin the hunt, but made it not fun. I didn't voice it (details, names) on public forums and never would. 2 sides to every story....
I think the outfitter needs to know of the displeasure. But as far as $$ goes - I think you're hosed. It's just the gamble you take when you sign up unfortunately. Or at least that's how I see it. Just be careful is all you can do, and then even still, bad things happen.