KNIGHT Shoutout

Horniac · Sep 16, 2023

I just wanted to give a quick shoutout and thanks to Knight for outstanding customer service!

After a recent hunt, I noticed the little bolt retainer assembly (part #M008462) had fallen out and was lost.

I contacted Knight on Tuesday via their on-line form and Wednesday Steve Bryan responded that he would ship one out to me that day.

I received the replacement part yesterday on the west coast via FedEx.

You can’t do any better than that. Outstanding customer service!

Horniac

tracker12 · Sep 16, 2023

Nice to hear. I have always had good luck when contacting them. I often hear bad reports but that is the opposite for me

Joe2Kool · Sep 30, 2023

Good to hear. Where was the Knight office you contacted? I have a Knight Disc inherited from a relative that needs a few parts. I've seen an address near me in Tennessee and was just thinking I'd go by.

Horniac · Oct 1, 2023

I’m not sure of their physical address but here is the form to contact them;

Contact Knight Rifles | Americas Favorite Muzzleloader Since 1985

Contact Knight Rifles. All Knight Muzzleloaders are hand-crafted right here in America and are superior in accuracy, smooth operation, and down-range power.

www.muzzleloaders.com

Horniac