Before Hairston passed I approached him at the SCI show here in Vegas & informed him of some issues a buddy had with his KUIU solo tent. He gave me his personal business card & told me to have my buddy contact him.
He did & Jason sent him the 2 person tent with carbon poles & a hat with no charge at all to my friend. They actually included a hand written note stating that they were aware of some of the shortcomings of that early model & apologized for inconvenience & frustration. That is a top notch company in my opinion. I hope things won’t change now that Jason is gone.
I have been wearing KUIU since 2014 & have never had any issues so far. Hopefully if the day comes that I do, they will continue to step up & do the right thing. I have a lot of respect for the company & Im glad I switched over to their brand.