bullskin
Very Active Member
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- 1,342
I have made several recent attempts to contact Badlands Packs (now owned by Vortex?) without success. The phone menu offers the "dial 0 to contact a real person" and then sends the caller to a voicemail account. I am pursuing a warranty repair, and feel that I am getting the cold shoulder. I actually sent an item in for assessment and replacement, and never heard from them or receive the replacement expected.
Has anyone else noticed the poor customer care now being provided? What is going on?
Has anyone else noticed the poor customer care now being provided? What is going on?