Renegade,Cabelas has never refused to refund or exchange an item for me.I used to know a guy who worked at the Sidney store and he told me the rich guys will buy a complete outfit for a big game hunt,socks to tents and everything in between,then return it ALL after the hunt!I once bought a pair of used chest waders from Cabelas that had a 10 year old Missouri fishing license in the chest pocket,they were not damaged in any way,kinda faded tho,I guess the guy just wanted a new pair.