LAST EDITED ON Nov-23-06 AT 11:31AM (MST)[p]Yea they are great stoves, but their customer relations department sucks the big one. I bought a Hunter model stove for my tent and it has been great.
I sent them a letter raving about their stoves after I had used it a few times. I figured that they would like to know that I was pleased with their product.
I expected a "thanks for the support" reply back, but never heard a word from them. I didn't expect much, but I did expect an acknowledgement. How hard is it to hit the reply button?
If they treat their satisfied customers like that, how do they treat people who have a problem?