mano_a_mano
Member
- Messages
- 57
Anyone have issues with the new online application tools?
The receipts no longer show detail about what you submitted i.e. no way to confirm from the receipt what I applied for. I like have the prior format where I had confirmation of what I submitted in case of errors during the draw process or by G&F.
Also, I add my email to receipts for each of my family members as I submit them but it turns out the receipt doesn't show whose application it was. It just shows my billing name/email (me) so now I can't distinguish which receipt is for which person.
Add to that, the last one I submitted was for me. The online app reported an issue after I hit the "pay" button as if the payment didn't go through. But my credit card sent the notification for the $13 app fee. (I get instant emails on anything hitting my cards.)
The online apps used to be the fool proof way to ensure you didn't screw up the app or payment and you could easily verify it. Doesn't seem that way now.
The receipts no longer show detail about what you submitted i.e. no way to confirm from the receipt what I applied for. I like have the prior format where I had confirmation of what I submitted in case of errors during the draw process or by G&F.
Also, I add my email to receipts for each of my family members as I submit them but it turns out the receipt doesn't show whose application it was. It just shows my billing name/email (me) so now I can't distinguish which receipt is for which person.
Add to that, the last one I submitted was for me. The online app reported an issue after I hit the "pay" button as if the payment didn't go through. But my credit card sent the notification for the $13 app fee. (I get instant emails on anything hitting my cards.)
The online apps used to be the fool proof way to ensure you didn't screw up the app or payment and you could easily verify it. Doesn't seem that way now.